These are the essential quotes that define my life philosophy. I have no idea where they came from; they are likely not my own, but I have owned them for so long I cannot cite anyone else. They are things I have said to those around me for years, and things I hope to teach my children.
Here’s the quote:
“Under Promise. Over Deliver.”
What It Means:
Much of life is about managing expectations. The temptation in work and personal relationships is to make outsized promises, out of an eagerness to please, a need to look good, or a hoped for achievement. While promises are important in any relationship, and the basis for trust, the danger is in setting a bar too high. If you say you can do what you likely cannot do, the resulting disappointment hurts everyone.
Outcomes trump intentions. It is better to set expectations to a manageable level, which positions your performance in a positive light. This is not manipulation, but rather an honest self-assessment and reasonable communication.